Return & Exchange Policy
At Dust , we want you to be completely satisfied with your purchase. If you are not, we’re here to help.
Return Policy:
- To initiate a return, please contact our customer service team at [0340 1098967]. We will provide instructions on how to return your item.
Refund Policy:
- You can return your item for a full refund if it is returned within 3 days of receipt and in new, unused condition with all original tags and packaging intact.
Exchange Policy:
- If you wish to exchange an item for a different size, color, or style, please contact us within 3 days of receiving your order.
- The item must be in new, unused condition with all original tags and packaging intact.
- Exchanges are subject to stock availability. If the requested item is not available, you may choose to receive a refund or select an alternative item.
Non-Returnable Items:
- Certain items cannot be returned or exchanged, such as [insert list of non-returnable items, e.g., personalized items, sale items, etc.].
Shipping Costs:
- The customer is responsible for return shipping costs unless the item is defective or we made an error with your order.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund.
For any questions or concerns regarding our Return/Exchange Policy, please contact us at Dustclothing.pk@gmail.com